Useful Information

The Motor Ombudsman is dedicated to offering fair and impartial dispute resolution however in addition to this we want to help motorists keep their cars on the roads as well as reporting and providing commentary on the Servicing and Repair and Vehicle Sales sector.

Take a look at the Motoring Advice section for useful information on how to keep your car safe on the road and in the best possible condition.

In the News and Views section you’ll find our latest news and press releases.

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July 30, 2009

News & Views

Consumer body Which says Service and Repair Code is garages last chance to clean up their act

Press Releases
Consumer body Which? says Code is garages’ last chance to clean up their act and avoid government intervention Service and repair sector’s firmest commitment to customer service Code gives opportunity for independent garages to compete Commenting on the recent launch of the website www.motorcodes.co.uk , Which? motoring editor Richard Headland said that the Motor Industry … Continue reading "Consumer body Which says Service and Repair Code is garages last chance to clean up their act"
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June 23, 2009

News & Views

ICAP reports on continued success of motor industry self regulation in the garage sector

Press Releases
Number of garages subscribing to code of practice continues to increase More than a thousand calls to Consumer Advice Line as awareness grows 91% of conciliation cases satisfactorily resolved without need for arbitration The Motor Codes Ltd Independent Compliance Assessment Panel (ICAP) met last month to carry out its second quarterly review of the performance … Continue reading "ICAP reports on continued success of motor industry self regulation in the garage sector"
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