Useful Information

The Motor Ombudsman is dedicated to offering fair and impartial dispute resolution however in addition to this we want to help motorists keep their cars on the roads as well as reporting and providing commentary on the Servicing and Repair and Vehicle Sales sector.

Take a look at the Motoring Advice section for useful information on how to keep your car safe on the road and in the best possible condition.

In the News and Views section you’ll find our latest news and press releases.

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January 29, 2010

News & Views

Motor Codes stabilises complaint calls rise

Press Releases
The free advice line operated by Motor Codes has stabilised the number of complaints about service and repair garages received by Consumer Direct. Figures show that the rate of increase in the number of calls has slowed by over 10 percentage points since the introduction of the Service and Repair Code in mid-2008 to just … Continue reading "Motor Codes stabilises complaint calls rise"
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December 8, 2009

News & Views

Consumer protection bolstered as additional warranty provider adopts Vehicle Warranty

Press Releases
Product Code Tuesday, 08 December 2009 Motor Codes is pleased to announce that AutoProtect has become the latest key player to adopt the Motor Industry Code of Practice for Vehicle Warranty Products. Code subscribers currently administer over three million products for cars, including 1.75 million warranties. “This is good news for consumers as yet another … Continue reading "Consumer protection bolstered as additional warranty provider adopts Vehicle Warranty"
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