Useful Information

The Motor Ombudsman is dedicated to offering fair and impartial dispute resolution however in addition to this we want to help motorists keep their cars on the roads as well as reporting and providing commentary on the Servicing and Repair and Vehicle Sales sector.

Take a look at the Motoring Advice section for useful information on how to keep your car safe on the road and in the best possible condition.

In the News and Views section you’ll find our latest news and press releases.

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December 19, 2017

Motoring Advice

Getting to know AdBlue®

Vehicle Maintenance
This week in our “Getting to Know” series, we take a look at AdBlue® for diesel cars which some consumers have contacted The Motor Ombudsman’s Customer Service Advisors about.     What is AdBlue?     AdBlue®, a registered trademark owned by the German Association of the Automobile Industry (VDA), is a non-toxic, non-flammable biodegradable … Continue reading "Getting to know AdBlue®"
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November 28, 2017

Motoring Advice

Getting to know winter tyres

Winter Driving
    With the mercury dropping and the first snowfalls arriving in parts of the UK, conditions on the road are becoming more challenging, making it time in some regions to consider switching to winter tyres. Also, if you’re planning to head abroad this Christmas, it’s worth doing your research, because in some EU countries … Continue reading "Getting to know winter tyres"
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