Useful Information

The Motor Ombudsman is dedicated to offering fair and impartial dispute resolution however in addition to this we want to help motorists keep their cars on the roads as well as reporting and providing commentary on the Servicing and Repair and Vehicle Sales sector.

Take a look at the Motoring Advice section for useful information on how to keep your car safe on the road and in the best possible condition.

In the News and Views section you’ll find our latest news and press releases.

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October 11, 2017

Motoring Advice

Getting to know the new insurance write-off categories

Motoring Advice
The long-standing A, B, C and D insurance write-off classifications were overhauled by the Association of British Insurers (ABI), and new ones came into effect on 01 October 2017. Various organisations, such as vehicle manufacturers and government agencies, were consulted before the new categories were introduced.   Why were the existing categories changed?   The … Continue reading "Getting to know the new insurance write-off categories"
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October 5, 2017

News & Views

We have a winner!

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October 5, 2017

Motoring Advice

Getting to know brakes

Vehicle Maintenance Read more

September 26, 2017

Motoring Advice

Getting to know wheel alignment

Vehicle Maintenance
Making sure that your car’s wheels are aligned correctly is an important part of annual vehicle maintenance. Wheels can become misaligned after hitting a kerb or pothole, or due to the excessive wear to steering or suspension components. Read on to find out more.   What are the effects of misaligned wheels?   If you … Continue reading "Getting to know wheel alignment"
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September 14, 2017

Motoring Advice

Getting to know car finance

Motoring Advice Read more