Useful Information

The Motor Ombudsman is dedicated to offering fair and impartial dispute resolution however in addition to this we want to help motorists keep their cars on the roads as well as reporting and providing commentary on the Servicing and Repair and Vehicle Sales sector.

Take a look at the Motoring Advice section for useful information on how to keep your car safe on the road and in the best possible condition.

In the News and Views section you’ll find our latest news and press releases.

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July 17, 2019

Motoring Advice

Getting to know electric vehicle servicing  

Vehicle Maintenance
Ever wondered how the servicing of an electric vehicle (EV) differs from that of a petrol or diesel equivalent? This week’s “Getting to Know” guide explores how it all works.   What does the service for an electric vehicle include?   As there are fewer moving parts on an EV compared to one with a … Continue reading "Getting to know electric vehicle servicing  "
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July 8, 2019

News & Views

Deposits – to refund or not to refund

News & Views
Deposits – to refund or not to refund, that is the question   The Motor Ombudsman, the automotive dispute resolution provider, looks at the circumstances where a deposit should and shouldn’t be returned to a customer during the purchase of a new or used vehicle.   To secure the purchase of a brand new or … Continue reading "Deposits – to refund or not to refund"
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