Do The Motor Ombudsman’s Codes of Practice apply to cars bought at auction? Unfortunately, auctions and private sales are not...
Can I return my car within 14 days of buying it? Your ability to request a refund within 14 days...
Can I claim compensation? Unlike a civil court, The Motor Ombudsman’s adjudication service does not award compensation for losses which...
What to do about a new car problem If you have a new vehicle, which is still under warranty, and...
What is the Consumer Rights Act, and how does it affect my vehicle purchase? If you bought your car after...
What are a consumer’s legal rights when buying a car or a car? If you bought your car after 01...
Sold a faulty car, what can I do? If you believe the seller has sold you a faulty car, you...
How do I resolve a problem with a garage or dealer? In the first and foremost, you should approach the...
How do I get compensation from a car manufacturer? The only contractual relationship you share with the manufacturer is one...
How do I complain about my car? You can refer a complaint to The Motor Ombudsman if your complaint is...