What do I do if I have bought a faulty vehicle?
What do I do if I have bought a faulty vehicle? You may wish to make a claim under your...
Does The Motor Ombudsman cover motorcycles?
Does The Motor Ombudsman cover motorcycles? Unfortunately, The Motor Ombudsman does not currently investigate complaints about motorcycles. You may wish...
Does The Motor Ombudsman cover commercial vehicles?
Does The Motor Ombudsman cover commercial vehicles? If your complaint is about a vehicle which was bought in the name...
Do The Motor Ombudsman’s Codes of Practice apply to cars bought at auction?
Do The Motor Ombudsman’s Codes of Practice apply to cars bought at auction? Unfortunately, auctions and private sales are not...
Can I return my car within 14 days of buying it?
Can I return my car within 14 days of buying it? Your ability to request a refund within 14 days...
Can I claim compensation?
Can I claim compensation? Unlike a civil court, The Motor Ombudsman’s adjudication service does not award compensation for losses which...
What can I do about a new car problem?
What to do about a new car problem If you have a new vehicle, which is still under warranty, and...
What is the Consumer Rights Act, and how does it affect my vehicle purchase?
What is the Consumer Rights Act, and how does it affect my vehicle purchase? If you bought your car after...
What are a consumer’s legal rights when buying a car?
What are a consumer’s legal rights when buying a car? If you bought your car after 01 October 2015, the...
Sold a faulty car, what can I do?
Sold a faulty car, what can I do? If you believe the seller has sold you a faulty car, you...
