Do The Motor Ombudsman’s Codes of Practice apply to cars bought at auction?
Do The Motor Ombudsman’s Codes of Practice apply to cars bought at auction? Unfortunately, auctions and private sales are not...
Can I return my car within 14 days of buying it?
Can I return my car within 14 days of buying it? Your ability to request a refund within 14 days...
Can I claim compensation?
Can I claim compensation? Unlike a civil court, The Motor Ombudsman’s adjudication service does not award compensation for losses which...
What can I do about a new car problem?
What to do about a new car problem If you have a new vehicle, which is still under warranty, and...
What is the Consumer Rights Act, and how does it affect my vehicle purchase?
What is the Consumer Rights Act, and how does it affect my vehicle purchase? If you bought your car after...
What are a consumer’s legal rights when buying a car?
What are a consumer’s legal rights when buying a car or a car? If you bought your car after 01...
Sold a faulty car, what can I do?
Sold a faulty car, what can I do? If you believe the seller has sold you a faulty car, you...
How do I resolve a problem with a garage or dealer?
How do I resolve a problem with a garage or dealer? In the first and foremost, you should approach the...
How do I get compensation from a car manufacturer?
How do I get compensation from a car manufacturer? The only contractual relationship you share with the manufacturer is one...
How do I complain about my car?
How do I complain about my car? You can refer a complaint to The Motor Ombudsman if your complaint is...
