How do I resolve a problem with a garage or dealer?
How do I resolve a problem with a garage or dealer? In the first and foremost, you should approach the...
Sold a faulty car, what can I do?
Sold a faulty car, what can I do? If you believe the seller has sold you a faulty car, you...
What are a consumer’s legal rights when buying a car?
What are a consumer’s legal rights when buying a car or a car? If you bought your car after 01...
What is the car Consumer Rights Act?
What is the car Consumer Rights Act? If you bought your car after 01 October 2015, the Consumer Rights Act...
What to do about a new car problem?
What to do about a new car problem? If you have a new vehicle, which is still under warranty, and...
Can I claim compensation?
Can I claim compensation? Unlike a civil court, The Motor Ombudsman’s adjudication service does not award compensation for losses which...
Can I return my car within 14 days of buying it?
Can I return my car within 14 days of buying it? Your ability to request a refund within 14 days...
Do The Motor Ombudsman’s Codes of Practice apply to cars bought at auction?
Do The Motor Ombudsman’s Codes of Practice apply to cars bought at auction? Unfortunately, auctions and private sales are not...
Does The Motor Ombudsman cover commercial vehicles?
Does The Motor Ombudsman cover commercial vehicles? If your complaint is about a vehicle which was bought in the name...
Does The Motor Ombudsman cover motorcycles?
Does The Motor Ombudsman cover motorcycles? Unfortunately, The Motor Ombudsman does not currently investigate complaints about motorcycles. You may wish...
