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How do I appeal against an MOT decision?

If your vehicle fails its MOT, you need to discuss your test results with the test centre before anyone starts repairs. You can appeal against an MOT failure if you think it’s wrong.

You will need to fill in the MOT complaint form here and send it to the Driver and Vehicle Standards Agency (DVSA) within 14 working days of the test.

DVSA will offer you an appointment within 5 days to recheck your vehicle – you’ll need to pay the full test fee again. You’ll get some or all of the fee back if your appeal is successful. Make sure you don’t start any repairs until the appeal process is finished.

If you think the vehicle passed its MOT when it shouldn’t have done, you will need to fill in the form here and send it to the DVSA within 28 days – extended to 3 months if the issue is related to corrosion. The DVSA will contact with within 5 days to discuss the complaint and you won’t pay the test fee again if they decide to recheck your vehicle.

Not found the answer you require?

The Motor Ombudsman is a certified Alternative Dispute Resolution (ADR) provider who can assist with disputes that arise between consumers and Code-accredited businesses. If this article has not answered your questions and if you have a complaint about a business please visit our complaints page to find out what to do next.

If you wish to escalate your complaint to a formal complaint please visit our case creation page.

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If you would like to see a question answered on our Knowledge Base, please email us at: media@tmo-uk.org.


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