Are electric and hybrid vehicles covered under The Motor Ombudsman’s Codes of Practice?
Are electric and hybrid vehicles covered under The Motor Ombudsman’s Codes of Practice? Yes, the sale, servicing and repair...
Can a dispute still be resolved by The Motor Ombudsman if an accredited business ceases trading?
Can a dispute still be resolved by The Motor Ombudsman if an accredited business ceases trading? If a Motor...
How long will The Motor Ombudsman’s dispute resolution process take?
How long will The Motor Ombudsman’s dispute resolution process take? How long our process takes will depend on the nature...
How do I submit my dispute to The Motor Ombudsman?
If you have a complaint about a business, for example following work you have had carried out on your vehicle,...
What help can TMO provide if I need additional support?
What help can TMO provide if I need additional support? We understand that everyone’s needs are different, and some people...
