Does The Motor Ombudsman cover disputes in relation to a vehicle that is used for commercial purposes or is leased?
If a vehicle is used primarily for business purposes, please refer to the article on the use of a car for private and business purposes.
If a vehicle is leased, and a dispute occurs, this falls outside of the remit of The Motor Ombudsman’s Codes of Practice. In this instance, we advise contacting the BVRLA for further assistance to resolve your complaint.
For a vehicle that is leased and is under warranty, the warranty provider may be contacted in the event of an issue occurring.
