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What can I do if I have a dispute with an Audi dealership?

 

If you have a complaint against an Audi dealership, because of actions taken by the business, then you should contact them directly. This is because Audi UK and Audi franchise dealerships are separate companies, so Audi the manufacturer is not liable for the actions of its franchise car dealerships.

 

If you are unhappy with the final response of the business in relation to the dispute, or more than eight weeks has passed since raising the complaint with them, you may escalate the complaint to The Motor Ombudsman for further investigation.

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