“Island Tyres replaced all 4 tyres which was correct, but failed to identify the fact that the brake pads required replacement: this was identified 2 days later when the car was taken for its MOT. This is a safety issue.”
“Excellent service from desk to shop floor. Everything was done that I asked for with a smile. Yes I'd recommend this company without hesitation.”
“As always helpful staff who explain what is needed now and what will be required in near future. Always polite and not condesending to a female.”
“Very prompt service. Very informative and knowledgable of products. Happy to accept their recommendation which was not the most expensive tyre.”
“Efficient and courteous service – no high pressure sales technique. Carried out the work in the designated time. I will certainly use them again.”
“They always go out of there way to accommodate the needs of myself and other females that I know. They always explain everything clearly. Most garages treat women very badly”
“I found them very helpful and thorough.When the courtesy car was not back for me I was given a lift home and collected when my car was ready after its service was finished.”
“I still haven?t received any type of receipt/paper work for the silver service that was done? Apparently my wife was told the printer was broke and I?d be sent a digital copy?”
“It was the first time I used the garage for a service and MOT, I found them helpful, friendly and transparent with their advice, giving me confidence to go back to them again.”
“Booked to have winter tyres fitted, very happy with service and price.
Hassle free, popped across road to have a coffee while tyres being done, when I got back, all complete.”
“Despite telling them my car needed brake shoes and other work they failed to order the parts causing me much inconvenience. They need to listen and make notes of requirements.”
“The service was excellent. Unfortunately, the tyre we ordered was not available, but the service was fantastic and we were offered a courtesy car until the correct tyre arrived.”
“Examined my punctured tyre, advised me not mendable and showed me the evidence. Ordered a new one. Received the new tyre next morning and fitted same day. What more could I ask!”
“Iam disabled and phoned prior to visit they were not over busy etc. 3 tyres and tracking 2.5 hrs waiting
next day wife,s car 3 tyres tracking 2.15 hrs
staff polite and apologetic.”
“Great service from start to finish, I found a screw in one of my tyres, and they fixed it quickly, rang to say how much and what could be done. And explained the tracking to me.”
“I have been there before they are so professional from walking in and being acknowledged , and then being helped , to having new tyres and leaving , excellent. would reccommend”
“The guys at Pro Tyre are always friendly and helpful and nothing is too much trouble for them, I've always had a great welcome and they are very reliable, including great service.”
“I have only been on the Island for 12 months, m.o.t, service and tyres on one car, m.o.t. On the other, very satisfied with overall service, will be visiting again later in the year.”
“Always a great service. The team are very helpful and nothing is too much trouble. Always aim to get my car sorted as quickly as possible as its a business car and 9/10 times they do.”
“First class friendly and helpful staff. I always use them for tyres.
Only minor issue if appointments could be booked to avoid lengthy waiting time to have tyres fitted it would truly become 5 star.”
02/02/2017