Garage reviews in Bury Saint Edmunds

“Best garage we havce ever found! Reliable efficient always go the extra mile. All our cars are looked after by them and we wouldn”

26/04/2016

“A friend recommended that I try APTEC, my wifes car had an aircon problem, no more. Very impressed by their work, I will be taking both our cars for service and repairs to APTEC in the future”

David Allen 13/08/2019

“Following my vehicle having its 4x wheels balanced. I noticed that 1x wheel was severely damaged and 2x other wheels were marked.
The damage has been caused by the balancing machine and the air driven impact wrench.
I was shown a photograph which was taken at 9.48 with the wheel fitted to the car, clearly showing the damage to n/s/f during communication with Chris Riley (area manager) he stated that the photo of the n/s/f was taken when the ca”

Peter Bisset 07/04/2021

“failing to ring customers back as promised on three occasions is very bad – during the 6 days without our car the lack of information made it difficult for us to plan our daily routine!”

27/01/2016

“Rung up today to get it booked in for 3rd time same fault had enough now. Also my door latches going rusty in 14 plate car no call back like agreed. A ford kuga is not a cheap car to buy don't expect this really.”

21/08/2016

“Spent 70 get diaogostic and it wasn't even that which was wrong with the car now 300 down!!!”

16/01/2016

“Having come from the Cambridge branch previously, what a refreshing attitude, where nothing was too much trouble, everyone went out of their way to help, such a shame that Cambridge can't take a leaf out of your books! Thank you for making my visit such a”

17/07/2016

“The overall service was fine however the complimentary valet left a lot to be desired especially the inside of the vehicle. I was in a rush so I didn't have time to complain”

20/02/2016

“The computer screen in the car was not updated to reflect the work which had been carried out”

25/01/2016

“Polite and efficient service repair.”

20/08/2016

“Thanks to Mike and your team am confident my Jaguar XF is in safe hands.”

19/02/2016

“everything was fine good service all round , car was cleaned inside and out just a few bits missed on the outside but nothing major. will go back next year for another service and mot and any repairs, very happy.”

25/01/2016

“Our Kuga had a vehicle recall which was dealt with promptly. Very satisfied they even washed the car.”

14/09/2016

“Only oil and tyre check handled at short notice very good”

14/09/2016

“I have still not been contacted regarding my query. So why i got sent this before they have even contacted me is beyond me.. Marshall are not top of my list at the mo with my treatment”

14/09/2016

“I was extremely disappointed in the service I received. I understood the person who was helping me was covering for the day, but I reported that my headlight was out – that hasn't been fixed, now I need to go back to you to get it sorted, I asked for info”

29/06/2016

“Quick, efficient and with politeness and help”

27/06/2016

“Excellent service; I appreciated the car being cleaned, too.”

23/01/2016

“This is the 10th time I have filled in a survey praising Marshall Ford – never to receive any response This will be my last time – Thankyou”

24/07/2016

“First Class Service”

12/09/2016