Garage reviews in Ilkeston

“Very disappointed that didn't do what had been promised/ booked in for, and seemingly unable to keep a customer informed during the process.”

“I wanted to book an MOT and a service. I found the garage for service and parts a most unwelcoming place. There was no reception desk, merely a sign saying"wait here and someone will come out to you. I enquired about the types of service available and wan”

“Excellent garage, very friendly and helpful staff. Work carried out was to a high standard. Would definitely recommend.”

“Absolutely fantastic service! Managed to get me in for an MOT the same day because I had messed up the dates of when it was due. All very friendly, great customer service and the garage itself was clean and organised. Highly recommend this garage and i will use again.”

“Excellent booking process”

“An absolute breeze dealing with the staff at this branch. Easy to book appointment on the app. Good follow up from Customer Services department when I had a query. Harvey friendly and professional on dropping the car off in the morning, excellent communication with the video progress email from Tom Mulligan and then a lovely lady on reception (sorry didn't get name!) on collecting the car when ready. Excellent service all round!”

“Really nice people at first thought they were very polite people and i thought i was going to get a good job done with there brilliant and well trusted reputation Although this was not the case, after hearing many reviews of the garage all from OAP's.”

“Good, reliable service.”

“A well run , honest and reliable garage . However I feel that little more time explaining the faults / customer contacts would benefit the clientele”

“Very helpful, very good service overall excellent people skills.”

“Always helpful and well informed if further repairs are needed during service.”

“Very pleased with the work done.”

“Tyre decided to pop on me just after setting off to work, pulled up, spoke to them, new tyre was fitted within 20 minutes and I was back on my way to work. Very helpful, friendly and quick”

“Always recommend the garage to all as they have been very helpful to me and the wife over the past year with both of our vehicles. Wesley the manager is very helpful indeed.”

“Appalling. Couldnt even put a tyre on properly.Caused me a great deal of stress and an accident when a tyre came off two weeks after having it replaced. Terrible job. Mechanic mustve been high.
Didnt resolve the issues my car developed. I ended up having to sell my car.”

“Wouldn't go anywhere else. Completely trustworthy 110% and brilliant mechanics++++. I just leave the team to assess, service and MOT my car [and that of the family] and the necessary is done very timely and very cheaply. Very honest and very hardworking a”

“Excellent all round Service! Very friendly staff. The workshop were able to accommodate an emergency repair without hassle.”

“Great service as ever”

“Fantastic throughout, always satisfied when leaving Honda”

“Very happy with the work carried out including the complimentary health check. However, when I booked the mot I was told that the car would be cleaned when it was brought back and it wasnt. This was one of the reasons I accepted the booking because I could have had the mot done locally at the same price and used less petrol.
Very disappointed.”