96% recommendation score
“On a 3 year service plan. As MOT due had call from service dept. Approx 5 weeks before MOT due to arrange mutually agreed date. Car collected from home and returned on completion. Kept fully informed throughout.”
96% recommendation score
“Brindley Honda Cannock, superb customer service”
3.
0 recommendations
“All good honest and helpful”
0 recommendations
“The process from start to finish was inconsistant and unhelpful. Male managers were condersending on the phone when speak to myself, in my opinion i felt this was due to me being a female. Staff lie about conversations. Work that should be covered under w”
5.99% recommendation score
“Fantastic friendly ladies. Always on the other end of a phone to answer any questions you have. Booked in for mot first thing needed two new tires had my car back 4pm after mot retest. Will definitely recommend you guys keep up the fantastic work.”
6.99% recommendation score
“Amazing team, really helpful and clear. Could not recommend them more, I will continue to use car friend. Really pleased with the service.”
7.99% recommendation score
“Absolutely amazing team & fantastic service. I would never take my car anywhere else!”
8.99% recommendation score
“They are really nice people and they sorted the problem out with our car and we will and we are taking or car back for mot and servicing, and would recommend car friend to all my family and friends”
9.99% recommendation score
“A1 quality from customer service to fixing the car no problem is to big or two small for them. they will accomadate your needs effortlessly
Have already recommended them to my brother who will be coming from Birmingham to there garage and that's 30 miles plus
Will be my forever go to garage from now on always kept me informed on what's happening car. was in on the Friday afternoon and done by lunch time on the Monday.
Don't use any other garage”
10.99% recommendation score
“I have always found this garage to be honest; f work does not need doing they will say so, and not do it and charge you. They are very good at explaining what they HAVE done and what the charges are, also they will tell you the cost before the work is done. I ALWAYS recommend them to my friends and colleagues.”
11.99% recommendation score
“Fantastic service as always”
12.99% recommendation score
“Car Friend are always on the ball
They remind me when our cars are due for services or MOT.
Then from booking to dropping off, picking up and paying, they ensure we know exactly what's going on in English.
I would 110% recommend Car Friend to everybody.
I feel safe as I know they have and will always tell us as it is with all our cars.”
13.99% recommendation score
“Had my brake pads, discs and wheel bearings replaced on my Ford transit custom at car friend. The customer service was excellent, no hidden costs, work completed in a timely manner and to a high standard. I would highly recommend car friend to anyone who is looking for a reliable and professional garage. I will be taking my van back to them for it's service when it is due.
Many thanks car friend.”
14.99% recommendation score
“Sometimes you can be worried about taking your car to a garage in case you get stung , but car friend is the total opposite as they make you feel welcome and talk you through the entire process of what work will be carried out and they keep in contact about the progress and due to the pre arranged price there is no scary surprise , and my bill was £140 less than agreed as they completed work faster than expected. 100% honest and trustworthy,”
15.99% recommendation score
“Thank you Car Friend for the repair to my car.
You were able to diagnose and repair a problem with the ABS wheel sensor and wiring. You took the trouble to investigate the problem thoroughly to enable a good fix.
I received good feedback on the diagnostic report when I came to collect my car.
I would recommend Car Friend for service and repairs at a very fair cost.”
16.99% recommendation score
“Very pleased with the services provided”
17.99% recommendation score
“Car Friend are always on the ball
They remind me when our cars are due for services or MOT.
Then from booking to dropping off, picking up and paying, they ensure we know exactly what's going on in English.
I would 110% recommend Car Friend to everybody.
I feel safe as I know they have and will always tell us as it is with all our cars.”
18.99% recommendation score
“They are really nice people and they sorted the problem out with our car and we will and we are taking or car back for mot and servicing, and would recommend car friend to all my family and friends”
19.99% recommendation score
“Sometimes you can be worried about taking your car to a garage in case you get stung , but car friend is the total opposite as they make you feel welcome and talk you through the entire process of what work will be carried out and they keep in contact about the progress and due to the pre arranged price there is no scary surprise , and my bill was £140 less than agreed as they completed work faster than expected. 100% honest and trustworthy,”
20.99% recommendation score
“Seemless from the beginning, such friendly helpful girls in the office and being a lady felt very reassured that my vehicle was in great hands! Added bonus of meeting the office pup :)”
Anthony Bryan 07/10/2023