“Ridiculous £110 per hour labour charges. Quoted £207 for oil and filter change. Then was told other issues, invoiced for £1395.16.”
“Very, very good.”
“Fantastic provision of service! Thank you Darren and team”
“Great service ..year after year.”
“Excellent service, friendly staff and always fairly priced. They are very popular and do get busy which just goes to show the strength of their reputation. I have been using this garage for a couple of years and would highly recommend to anyone.”
“As ever, a professional job at a realistic price. An independent garage staffed by highly competent operatives who can always be relied upon. Thankyou”
“An excellent professional job, always most friendly and reliable”
“completely misdiagnosed the problem with my car,,was told i needed a new alternator when it was fine…couldnt find my key when picking up and also wrote down the wrong reg plate.”
“Greenacre staff are always pleasant, polite and helpful, they make us feel valued and we trust them completely. We wouldn't buy car from anyone else. We have spoken with them and visited several times over the last year for services and mots for both our Greenacre Hondas. Every interaction is positive and helpful.”
“Service first class thank you Mr S. Parker, and all after sales and reception staff, Mr. Andrew Wightman”
“Both times the car has been in I have requested the wiper blades be replaced as they are streaking and impairing vision. I understand that this not included in the service or warranty, but the vehicle is under a maintenance package with LEX autolease.I am”
“The fault wasn't fixed months ago despite me bringing it to your attention and resulted in two prematurely warn tyres. The car was sent away before it was fixed. No real effort was made to find out the cause of an intermittent seat belt fault. An attempt”
“first time at Mercedes and was given first class service from the moment I arrived.”
“The service was booked on 9/9/16. I was close to the showroom so called in to book rather than call. Quoted”
“Excellent service from Patrick”
“Waited in Reception with no updates for 2.5 hours, Had to continuously chase for updates You then FAILED my MOT for an issue with a Tyre, Did not contact me to ask if I wanted it sorting, Just made me wait 2.5 hours, Pay”
“This visit was to have an MOT on the vehicle.”
“The first time I went I was told my service wasn't booked in! Which meant I had to rearrange another appointment. Most visits to the Blackburn dealership I have been let down, the staff are shockingly unwilling to help and are not very professional, they”
“Excellent service. Everything was done as said. And was ready to pick up on time”
John Slater 15/05/2021